“Austin was involved in a very difficult mediation involving a number of the directors of a trust fund that had lost a lot of money. It took the directors six months to simply agree a mediator. The issues were many and complex but thanks to Austin the most contentious and complex issues were resolved completely, resulting in no legal action being taken. He was particularly skilful at getting the parties to recognise and park the emotive issues and facilitating the satisfactory resolution of the substantive and complex issues. I have no hesitation in recommending his services and would be delighted to use them personally again”. (Party)